Norton Antivirus 2005 - Why does it suck?

<RANT>

I swear that at least half of the time I get a phone call from a customer that is having issues with their computer that it’s courtesy of Norton Antivirus 2005. the 2004 edition didn’t have this many issues, so did the monkeys programming it have a seizure or something?

Why don’t they program the damned thing to look at a system’s resources and tell the customer whether or not they need an upgrade before they install?

OK, dumb question, they want to sell more copies of their shitty software obviously. Telling the consumer that their computer isn’t up to snuff might result in a return and so we’ll just let them install NAV and deal with the consequences of NOTHING working at a reasonable speed anymore.

What’s sad is that I used to like Norton/Symantec. I really did. They just so completely suck now that it’s quite pathetic.

</RANT>